Add portfolio content and design spec for Otis

content/services.md

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+# Services
+
+## Workflow Automation
+I build automated pipelines that replace repetitive manual work. From form submissions to multi-step approval flows, I connect your existing tools (Google Workspace, email, chat, notifications) into workflows that run themselves.
+
+**What this looks like:**
+- Multi-step approval workflows with email and push notifications
+- Scheduled reports and notifications across multiple channels
+- Data sync between internal systems
+- Form-based intake that triggers automated processing
+
+**Tools:** n8n, Node.js, REST APIs, Google Workspace APIs, Webhooks
+
+---
+
+## AI-Powered Internal Tools
+I integrate LLMs into practical business tools — not chatbots, but agents that do real work. Natural language interfaces for scheduling, document drafting, and data processing.
+
+**What this looks like:**
+- AI agent that reads calendars, drafts emails, and plans schedules from plain-text requests
+- Document classification and routing
+- Smart data extraction from unstructured inputs
+
+**Tools:** OpenAI, Anthropic, DeepSeek, LangChain, tool-calling agents
+
+---
+
+## Document Processing
+I build services that handle PDF and Word document manipulation at scale. Template-based generation, splitting, merging, metadata extraction — exposed as APIs your other systems can call.
+
+**What this looks like:**
+- DOCX generation from templates (contracts, letters, forms)
+- PDF splitting and renaming based on content
+- Batch document processing pipelines
+
+**Tools:** Node.js, pdf-lib, docxtemplater, Express, REST APIs
+
+---
+
+## Custom Web Applications
+I build focused web apps that solve specific operational problems. Clean UI, fast, deployed and ready to use.
+
+**What this looks like:**
+- Employee-facing internal tools
+- Data validation and reporting dashboards
+- Absence and scheduling systems
+
+**Tools:** Next.js, React, TypeScript, Tailwind CSS